Role: Senior Business & Sales Manager

Location: Fort Lauderdale (in-person)

Salary: Competitive

We are seeking a commercially driven and highly motivated Senior Business & Sales Manager to lead and scale our U.S. commercial function. This is a leadership role responsible for driving revenue growth, managing and developing the Business Development team, strengthening strategic partnerships, and ensuring a high-performing sales culture across the business.

Senior Business & Sales Manager, the role

Leadership & Team Management

Lead, manage, mentor, and develop the U.S. Business Development team, including BDOs and BDAs.
Provide clear direction, structure, and accountability across all sales activities and KPIs.
Conduct regular 1:1 meetings, coaching sessions, performance reviews, and development planning.
Support recruitment, onboarding, and training of new team members.
Foster a positive, collaborative, and high-performance culture focused on growth and continuous improvement.
Work closely with the Head of Client Success & Partnerships to ensure alignment between sales and client retention strategies.

Revenue Growth & Commercial Performance

Drive new business revenue growth across all service lines.
Develop and execute sales strategies to improve conversion rates, outbound activity, and overall pipeline performance.
Support and oversee negotiations, proposals, and commercial discussions for high-value opportunities.
Identify opportunities for upselling, cross-selling, and expansion within existing client relationships.
Ensure monthly, quarterly, and annual revenue targets are achieved.
Maintain oversight of pipeline forecasting, sales reporting, and commercial analytics.

Sales Operations & Process Improvement

Ensure CRM systems, reporting tools, and sales databases are maintained accurately and consistently.
Improve sales processes, lead management workflows, and operational efficiencies across the department.
Collaborate with Finance, Compliance, Operations, and Marketing teams to improve client experience and internal effectiveness.
Assist in the development of outbound sales initiatives, lead revival campaigns, and strategic growth projects.
Monitor KPIs and reporting metrics to identify trends, opportunities, and areas for improvement.

Partnerships, Events & Brand Representation

Build and maintain strategic relationships with partners, service providers, and key stakeholders.
Represent the business at industry conferences, networking events, webinars, podcasts, and ecommerce events.
Support partnership initiatives and referral opportunities to drive business growth.
Work closely with Marketing on campaigns, outreach strategies, and sales enablement materials.
Act as a strong ambassador for the company within the ecommerce, compliance, and international expansion sectors.

Client & Commercial Oversight

Support the management of key client relationships and assist with escalations where required.
Ensure a consistently high standard of customer engagement and commercial professionalism across the team.
Demonstrate strong commercial acumen and contribute to wider strategic growth initiatives.
Provide regular reporting and performance updates to senior leadership.
Support the development of scalable sales structures, processes, and long-term commercial strategy.

Senior Business & Sales Manager, the person
Essential

Proven experience in sales management, business development, or commercial leadership roles.
Strong experience managing and developing high-performing sales teams.
Demonstrated success in driving revenue growth and achieving commercial targets.
Strong background in direct sales, pipeline management, and customer relationship management.
Excellent leadership, communication, negotiation, and interpersonal skills.
Commercially minded with strong analytical and problem-solving capabilities.
Highly organised with the ability to manage multiple priorities in a fast-paced environment.
Strong CRM, reporting, and sales forecasting experience.
Ability to motivate teams, drive accountability, and improve performance.

Desirable

Experience within ecommerce, compliance, SaaS, fintech, tax, logistics, or professional services environments.
Experience working within international expansion or cross-border commerce sectors.
Exposure to partnerships, channel sales, or affiliate growth strategies.

About AVASK

We are an international professional services firm specialising in global tax compliance, consulting, and business solutions to e-commerce sellers expanding internationally.

We assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify, and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions to ensuring they are fully compliant.