Role: HR Manager

Salary: Competitive

Location: Madrid

The HR Manager will act as first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes, procedures and ER across AVASK ES.

HR Manager, the role:

• Act as first response for supporting AVASK ES staff members and coaching managers - this includes ensuring all policies are applied consistently and that all HR queries are dealt with promptly and reliably.
• Report on HR trends and performance and take on feedback from around the business maintaining supportive relationships with all Departments.
• Lead Employee Relations such as capability investigations, mediations, grievances and disciplinaries for AVASK ES.
• Establish and maintain positive and professional relationships with key stakeholders, internally and externally with Employment Law providers.
• Support the Recruitment function of the business and retaining talent.
• Responsible for delivery of our full range of human resources support, for example writing contracts, drafting policies and procedures, providing advice to employees, representing the HR team in interviews, conducting exit interviews or representing the HR team in any Investigations, disciplinaries, grievances or other employee relations matters as required.
• Provide HR support and assess employee well-being and satisfaction and make recommendations on ways to improve staff retention.
• Processing all new starters and ‘onboarding’ new members of staff through the initial induction process, including ensuring the information received matches the details provided by the employee.
• Processing and monitoring all annual leave requests and approved absences such as study leave or medical appointments.
• Proactively collaborate with Group HR Manager on ongoing projects, and strategic improvement.
• Identify opportunities and solutions for improvement of processes.

HR Manager, about you:

• CIPD level 5 or equivalent.
• Excellent up to date knowledge of employment legislation and HR policies and procedures.
• Good attention to detail.
• Excellent communication skills.
• Excellent time management, multi-tasking and organisational skills.
• Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.
• Ability to learn and adapt quickly.
• Personable and strong relationship builder.
• Strong mediation skills.
• Commercial awareness.
• Independent work ethic.

About AVASK:

AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.

AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.#PR2